Last updated: 11 August 2026
Makiti Wedding Venues ("Makiti", "we", "us" or "our") respects your privacy and is committed to protecting the personal information that you provide to us.
This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact Makiti, submit an enquiry, request a quotation, interact with our social media pages or use our services.
1. Information We Collect
We may collect personal information that you provide directly to us when you make an enquiry, request a quotation, book a viewing, communicate with us or submit information through our website or social media platforms.
This information may include:
- Name and surname
- Email address
- Telephone or mobile number
- Wedding or event date
- Number of guests
- Type of event
- Venue and accommodation requirements
- Information included in messages or enquiries
- Information submitted through online forms
2. How We Collect Information
Personal information may be collected through:
- Our website
- Online enquiry and quotation forms
- Email communications
- Telephone and WhatsApp communications
- Facebook and Instagram
- Meta Lead Ads and lead generation forms
- Google services and advertising
- Wedding planners, calculators or other online tools operated by Makiti
3. How We Use Your Information
Makiti may use personal information for legitimate business purposes, including:
- Responding to enquiries
- Preparing quotations
- Providing information about our venues and services
- Scheduling venue viewings and appointments
- Managing wedding, event and accommodation bookings
- Communicating with customers and prospective customers
- Providing customer support
- Improving our website and services
- Understanding how visitors use our website
- Measuring the performance of advertising campaigns
- Sending marketing communications where permitted by law
4. Facebook, Instagram and Meta
Makiti may use products and services provided by Meta Platforms, including Facebook and Instagram, for advertising, communication, analytics and lead generation.
When you submit your information through a Facebook or Instagram lead form, the information you provide may be made available to Makiti so that we can respond to your enquiry.
Information collected directly by Facebook, Instagram or other Meta services may also be subject to Meta's own privacy policies and terms.
5. Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve website functionality, understand website usage and measure advertising performance.
These technologies may include:
- Website cookies
- Google Analytics or similar analytics services
- Google advertising technologies
- Meta Pixel
- Facebook and Instagram advertising technologies
These technologies may collect technical information such as browser type, device type, pages visited, referring website, approximate location and interactions with our website.
6. Sharing of Personal Information
Makiti does not sell your personal information.
We may share personal information with trusted service providers where reasonably necessary to operate our business, website, communications, booking systems, advertising or related services.
These service providers may include website hosting providers, communication providers, analytics providers, advertising platforms and technology service providers.
We may also disclose information where required by applicable law, regulation, legal process or lawful request.
7. Protection of Personal Information
Makiti takes reasonable technical and organisational measures to protect personal information against accidental loss, unauthorised access, misuse, alteration or disclosure.
While we take reasonable steps to protect information, no internet-based system or electronic storage method can be guaranteed to be completely secure.
8. Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, to provide our services, maintain appropriate business records or comply with legal and regulatory requirements.
9. Your Rights
Subject to applicable law, you may request that Makiti:
- Confirm whether we hold personal information about you
- Provide access to your personal information
- Correct inaccurate or outdated personal information
- Delete personal information where legally permitted
- Stop certain processing of your personal information
- Stop sending you direct marketing communications
You can exercise these rights by contacting Makiti using the contact information below.
10. Direct Marketing
Where permitted by applicable law, Makiti may contact you about wedding venues, accommodation, events, special offers or other services that may be relevant to your enquiry.
You may request to stop receiving direct marketing communications from us at any time.
11. Protection of Personal Information Act (POPIA)
Makiti processes personal information in accordance with applicable South African privacy and data protection legislation, including the Protection of Personal Information Act, 4 of 2013 ("POPIA").
We aim to process personal information lawfully, reasonably and only for purposes related to our business and the services requested by our customers and prospective customers.
12. Third-Party Websites
Our website may contain links to third-party websites or services. Makiti is not responsible for the privacy practices, security or content of third-party websites.
We recommend reviewing the privacy policies of any external website or service you use.
13. Changes to This Privacy Policy
Makiti may update this Privacy Policy from time to time to reflect changes to our services, technology, business practices or legal requirements.
The latest version will be published on this page together with the date on which it was last updated.
14. Contact Us
If you have any questions about this Privacy Policy, wish to exercise your privacy rights or have a query regarding your personal information, please contact us: